The fast and secure way to switch your direct deposits!
ClickSWITCH makes it easy for you to securely and quickly change your current online payments, automated payments and direct deposits from your existing financial institution's accounts to your account at Energy Capital Credit Union.
Frequently Asked Questions
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Members who use ClickSWITCH can:
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How does ClickSWITCH work?
ClickSWITCH removes the hassle of contacting all of your billers and depositors to inform them of your new Energy Capital Credit Union account information. Input your payment and direct deposit information to our secure ClickSWITCH system, submit the switch and we’ll do the rest. You can monitor the progress and switch status in the “Status” column on your Dashboard.
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Is ClickSWITCH secure?
Yes. ClickSwitch uses the latest in online encryption protection to gather and store your switch information. Additionally, our facilities adhere to the highest industry standards with regard to the security of your personal information. KH
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How do I log in and get started?
Getting started with ClickSWITCh is easy! Once you've been enrolled, you'll need the Activation code provided during your new account setup OR or you can activate your ClickSWITCH account through the Welcome Email you received.
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How do I get an activation code?
Call (832)604-4848 or come by any Energy Capital Credit Union branch to receive your Activation code for your account. If you opened your account online, please reference the ClickSWITCH documents for details and instructions, including the Activation code. If you opened your new account in a branch, please ask your new account representative for your Activation code.
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How long will it take to switch my direct deposit?
Timing for each payment switch can vary depending on the type of payment, biller and the method needed to switch the payment. Online banking payments are switched instantly. Automated payments and direct deposits typically take between 7-10 business days to switch but can be faster with certain billers. It's always a good idea to review your switch status page for the most current information regarding each switch.
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To get started with your switch, please give us a call at (832)604-4848 or stop by any of our branches.
We will get you registered with an Activation code and you'll be ready to start your switch!